Canoe 16ft RC005 Policies

Covid 19 Policy

• Swapping passengers or sharing boats by substituting additional people is still not permitted
• The boat driver must wear a mask when completing paperwork and receiving instruction on the boat

  Boat Rental Policies

• ARRIVAL TIME: The Renter must arrive 30 minutes prior to the rental. Renters who arrive with less than 30 minute prior to their rentals may forfeit some of their rental time. Rentals will not be extended for the late arrival of the renter or late departure of the boat. Boats must return at the contracted time or be subject to a late fee of $50 every 15 minutes until the boat is returned.
• DRIVER: The renter must be at least 19 years of age and provide a valid car drivers license for verification at the Marina before the rental. The renter must sign the rental agreement in store at the marina. The Renter remains liable for the boat and passengers if they allow an additional person not named on the rental agreement to use the equipment.
• MAXIMUM CAPACITY: Renter will not exceed the maximum number of passengers which is 3 including any children or infants. Large pets may impact capacity limits.
• LIFEJACKETS/SAFETY EQUIPMENT: Lifejackets and all Canadian Coast Guard required safety equipment is included in the rental for no charge. Child life jackets are available but not guaranteed. We cannot guarantee we will have the right size life jacket for every child with every reservation. Please bring your own if you have them! The smallest lifejackets available are for children weighing over 9kgs/20lbs. No child under this size will be permitted onto the boat.
• SECURITY/DAMAGE DEPOSIT: A $100 security/damage deposit per boat is required on the day of the rental. We accept cash or Visa/Mastercard credit cards. We do not accept: Visa Debit, Mastercard Debit, American Express, Debit cards. No exception. Failure to provide the appropriate deposit may result in the rental being unable to go ahead and the rental payment being forfeited.
• WEATHER: see “Cancellation Policies”.
• USE OF ALCOHOL: No alcohol or drugs are permitted on the boat and the driver must not be under the influence of alcohol or drugs while renting the watercraft.
• BREAKDOWN OR ACCIDENT: Renter will immediately report to the Marina any breakdown, malfunction or accident involving the watercraft and/or any of the Renter’s guests. Any damage to the boat by the customer during the rental period or any occurrence that requires the Marina staff to attend the boat will incur a $50 per hour service charge.
• NO BEACHING: Renter will not allow the watercraft to be beached or brought ashore
• TOWING: No Towing of any object or person is permitted.
• CLEANLINESS: The Renter is responsible for maintaining the cleanliness of the boat. Boats returned dirty will incur a cleaning fee will be applied in $20 increments based on the overall returned condition.
• PETS: Pets are permitted on the boat, and must be cleaned up after. A $20 cleaning fee will apply to any mess left by pets. No pet lifejackets are provided. Large pets may reduce capacity limits. Check with Marina staff for more information.
• LATE RETURN: Late returns are charged $50 + HST for every 15 minute increment after the contracted return time. Ie: Between 1 minute and 15 minutes late would incur a $50 + HST Fee.
• LOCATION RESTRICTIONS: Rental boats are intended for use on Lake Scugog only. Any rentals that leave Lake Scugog and enter the Scugog River or the Nonquon River will be subject to a service charge of $150 per hour for any mechanical issues, breakdowns or running out of gas or any other occurrence that requires Marina staff to attend the boat.
• SPECIFIC UNIT RENTED: Port Perry Marina will endeavor to provide the unit reserved by the customer, however uncontrollable circumstances occur. If the unit is not available, Port Perry Marina reserves the right to substitute the unit for a comparable unit. Ie a Kayak will be substituted for a different Kayak. If no substitute is available, Port Perry Marina reserves the right to cancel the rental with less than 24 hours notice if no substitute is available.

Reservation Policies

• RESERVATIONS: To secure a reservation the full rental fee is charged and payable at the time the reservation is made.

Cancellation Policies

• CHANGES: Any change to a confirmed reservation will result in a $15.00 administration fee. Changes cannot be made within 7 days of your rental date. We will do our best to reschedule based on our availability.
• CANCELLATION OR “NO SHOWS”:
•  A cancellation made more than 7 days before the reservation date will result in a refund of the payment minus a $25 administration fee.
• Sorry, cancellation fees cannot be waived for personal emergencies.
• Full rental fee will be forfeited for cancellations made less than 7 days before the reservation date or a ‘No Show’.
• WEATHER: Rentals go out rain or shine. The rental will go ahead during rainy conditions. If you do not attend the Marina for your rental due to rain, your rental fee will be forfeited.
• If weather occurs on Lake Scugog that Port Perry Marina believes to be dangerous or creates unsafe boating conditions, the rental will be moved to another day before September 30^th of the year of your rental and the administration fee will be waived. The Marina will endeavor to reschedule you based on our availability. No refunds are available for dangerous conditions, only a rescheduled rental. Future weather forecasts, rain or cloudy weather will not result in a rescheduled rental. Port Perry Marina reserves the right to reschedule rentals with less than 24 hours notice due to dangerous conditions.
• Dangerous conditions are determined at the sole discretion of Port Perry Marina and may include lightning, tornado, extremely high winds and very heavy rain.
• If dangerous conditions (detailed above) occur during your rental time period, Port Perry Marina will ‘Pro-Rate’ your rental fee based on the time remaining in your rental period.
• The minimum fee will be for a 2 hour rental if you choose to go out. A credit voucher will be issued for the remaining time. The hourly rate will be determined by taking the 3 hour rental price and dividing by 3.
• Vouchers are valid until September 30^th of the year of your original rental.

 By clicking “I have read and accepted the reservation policies” you are agreeing to the above policies. Refusal to abide by the above policies will result in the rental being terminated and all payments forfeited.